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About us

GFO-X is the UK's first regulated and centrally cleared trading venue dedicated to digital asset derivatives.

 

UK FCA authorised and regulated, GFO-X is connected to the world's largest financial institutions and has partnered with a leading Clearing House LCH SA. Together this ensures that digital asset derivatives trading and clearing requirements can be met within a secure, highly regulated environment. 

 

GFO-X provides liquidity, institutional connectivity, risk mitigation, high-performance technology and optimised contract specifications. 

Evolution vs Revolution

Evolving regulation will bring digital assets into mainstream finance. This transition demands traditional market structures, supported by new technologies, to solve the multiple risks currently associated with the digital asset market.

 

GFO-X services the significant unmet need of large global institutional participants who require a highly regulated, institutional-grade trading venue for digital asset derivatives, particularly options.

Meet the team
Picture of Arnab Sen
Arnab Sen
Chief Executive Officer
Twenty years of investment and asset management experience. Founder of Harbour Capital, a fully licensed and regulated multi-strategy investment firm in Hong Kong. A deep understanding of institutional financial trading and operational requirements under a licensed regime (margining, risk management, trading, clearing and settlement). Advisor to multiple successful start-ups. Previous roles include Portfolio Manager at Tiger cub asset manager Nezu Asia, portfolio manager at HSZ Group (US$1.4bn Long Only Fund and L/S fund). Arnab started his career at UBS and has an economics degree from Cambridge University.
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Raj Melwani
Chief Operating Officer & Chief Financial Officer
Over twenty-five years investment markets experience specialising in derivatives. Former COO and responsible officer at Harbour Capital. Former Managing Director and Head of Derivative Sales at BofAML and UBS. Spent over a decade as a key relationship manager developing and expanding relationships with both Hedge Funds and Institutions. Focused on understanding client needs and management of portfolio risk. Led & managed large regional teams, distributing both over the counter (OTC) & listed derivatives across the Asia Pacific region with a deep understanding of derivative products, exchanges and regulations. Early in his career Raj managed regional volatility trading books & priced and traded plain vanilla & exotic options at BZW.
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Jon Mann
Chief Technology Officer
Twenty years of management experience in software development and information technology operations having managed teams of developers and systems operation staff of more than 200. Jon worked with IBM Global Services and Sun Microsystems, consulting with various regulated entities, including Citibank. Provided solutions for the US Department of Defense in a secure telecommunications manufacturing facility. Worked at Orc software, a sister company to OMX (now NASDAQ). An original member of Eclipse Trading, one of the largest derivative market-making firms in Asia as head of software development for the proprietary high frequency and low latency derivatives market-making platform. Jon has been involved in blockchain and digital asset technology since 2012, and consulted with various large digital asset exchanges and trading firms.
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Scott Riley
Chief Risk Officer
Over thirty years of finance experience. Senior capital markets professional with a successful track record of building and running global client-facing businesses centered on evolving market infrastructure and regulation. Founding Director of Chi-X Europe, the first pan-European MTF. Responsible for the entire Chi-X Post Trade market model and all post trade solutions (from concept to implementation). Scott has been an active participant in industry developments including being a member of the European Clearing and Settlement working group (which looked at the impacts of post-trade competition, including interoperability) following the introduction of MiFID. Scott has also been active with Central Banks, Regulatory Authorities and Government Organisations (Treasury, Finance, Competition) on the implementation of new market structures.
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Mark Woodward
Global Head of Compliance and Regulatory Affairs
Over 20 years of experience in operating financial markets for listed and OTC derivatives. During a 19-year career at Intercontinental Exchange, Mark was integral to the launch and development of ICE Clear Europe, London’s first clearing house for 100 years. Mark helped grow the clearing franchise through integration of clearing for NYSE Liffe, ICE Futures US and ICE Endex markets, the launch of Europe’s leading OTC CDS clearing service and a series of new product launches. Mark also managed the launch of the first derivatives contracts for the EU’s carbon trading scheme which is now the world’s leading environmental product suite. Mark also managed the launch of the first derivatives contracts for the EU’s carbon trading scheme, now the leading carbon market. Prior to ICE, Mark worked at BP Plc and the Financial Services Authority. Mark has well-established senior relationships across global financial institutions, market participants and regulatory bodies and is a regular panellist at industry conferences.
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Nicholas Studholme-Wilson
Chief Operating Officer - Asia
Over thirty years of investment market experience, predominantly working for hedge funds in London and Hong Kong, managing the business's investment and non-investment sides. Former Chief Operating Officer of ActusRayPartners, an SFC and SEC-licensed quantitative hedge fund, he built the operational and compliance divisions. Before that, he was the COO of HakuCapital and Richlink. Having launched businesses in multiple jurisdictions, he has built a diverse knowledge base in financial markets, and as a technology analyst for over 20 years, he has closely followed innovation.
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Alex Lenhart
Head of Sales and Membership
Over twenty-five years investment markets experience specialising in listed derivatives. Former Chief Representative at SGX for the US and UK based in London. In this role, Alex and the UK/US team developed and expanded the relationships with exchange members, institutional clients and high frequency trading firms. Former Managing Director and Head of Prime Derivative Services at Credit Suisse in London and former Manager Director and Head of Listed Derivative sales and execution at UBS in NY. Led and managed regional teams in Europe and US with a focus on Listed derivate execution, sales and clearing. Developed a deep understanding of listed derivative products, exchanges, clients and regulations. Early in his career, Alex was a listed derivative sales person at JPMorgan in Frankfurt and London where he covered German, Swiss and Austrian institutional clients. Prior to his role at JPM, Alex traded fixed income OTC and listed derivative products at DZ Bank.
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Thavy Read
Head of HR
Over fifteen years of experience in Human Capital services across various industry sectors within APAC and EMEA. She has a proven track record in recruiting mid to senior-level executives across financial and professional services (legal, accounting, and media), with a network that spans investment, retail, and private banking. Highly skilled across multiple verticals, including Recruitment, Project Management, Executive Search, Employee Engagement, Performance Management, Talent Development, and firmwide D&I initiatives. Thavy has a passion for helping businesses grow, securing and developing the right talent for current and future needs. She has been based in Asia for over nineteen years and has a Bachelor of Arts in Chinese and Economics from the University of Massachusetts Amherst.
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Simon Fraser
Head of Business Development
Over thirty years working at GCM’s specialising in listed derivatives and OTC execution and clearing. Recently a senior advisor at Bell Securities, managing DMA and clearing sales with a particular focus on listed energy derivatives. A former Director at BofAML as Head of APAC F&O Client Solutions and Head of APAC F&O Product Development. Managed regional teams developing APAC clearing and trading solutions across many exchange venues and CCP’s including ASX, BMD, CME, EUREX, FEX, HKEX, JPX, Japannext, KRX, LCH, NSE, SGX, TAIFEX, TFEX, TFX, and TOCOM. Established and managed a client relationship-facing team for proprietary trading and high-frequency firms. Simon has served as a member of the AFMA futures steering committee and the ASX Appeal Tribunal. He has been a regular participant on FIA panels. Earlier in his career, Simon managed regional F&O clearing operations teams at Jardine Fleming and Ord Westpac futures.
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Greg Griffin
Head of Product Development
Over twenty-five years of experience in financial markets and a derivatives trading specialist. Greg started his career at Hull Trading (subsequently purchased by Goldman Sachs). A former Executive Director Morgan Stanley and Head of Asia Market Making desk and Co-Head of USA options book (one of the largest options primary market makers in the USA). One of the Senior Management Team and Head Quant at Eclipse Options. Founding member of the Electronic Trading Association in HK, helping regulators better understand and improve electronic automated markets. Greg worked with HKEX and SGX designing derivative contract specifications, market-making programs, analyzing anomalous market behaviours and authoring responses to regulator’s request for consultation. Recently, Greg is the general manager of Demarc Capital focused on digital asset quantitative automated trading.
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Daniel Haas
Head of Software Development
Over twenty years of experience in software development, management and IT. Previously the Head of IT Services for IMC Trading (CH) and subsequently set up their HK office. As a core member of the performance team Daniel focused on improving the performance of the trading systems. Founder, CEO & CIO of Warp Trading. Designed and built from scratch the entire framework, GUI, testing, risk system analysis tools etc. Built extensive back-testing simulation systems, including historical data analysis for pattern reconstruction and genetic simulations. Hired a team to help performance tune and operate a full functionality, low latency, F2B, automated HFT trading system used to trade the Korean and Taiwanese stock market. Daniel has an engineering degree in Computer science from the Zurich University of Applied Science .
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Andrew Chart
Head of Operations
Over twenty-five years’ experience working in Capital Markets with a focus on Listed Derivatives – Execution, Clearing and Prime Services. Former Head of Operations at Newedge (previously Fimat prior to its merger with Calyon) during a period of aggressive expansion which saw the Global Group become the largest FCM in terms of volume and open interest cleared in the world. Post the acquisition of Newedge by Societe Generale took up a Front Office Sales and Trading role within the Newedge Prime Services Division. Other prior roles include Prime Services & EMEA Head of ETD Commodities at UBS, and Sales Director at BNP responsible for selling Clearing, Settlement, Custody and Collateral Optimisation solutions to Institutional Clients. Andrew brings deep expertise in execution, clearing, settlement, funding, collateral management, and the regulatory and asset protection frameworks within which firms operate.
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Magda Barszczewska
Head of Finance
Over 10 years of experience in accounting and finance within the financial sector in EMEA. Previously the finance director for Makor Securities London Limited. As a core finance team member, Magda managed all European entities. Magda has a proven track record of supporting and growing clients within the equity, fixed income, FX and specialised strategies divisions. Highly skilled in advanced taxation, financial management, and corporate entities across different regions and trading platforms. Magda is passionate about the financial technology industry while implementing and building new processes. Magda is a Chartered Accountant with a Master’s Degree from Warsaw University.
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Jas Shoker
Head of IT Support
Over twenty-five years’ experience operating technology within the financial markets industry. Built and run high functioning IT operational teams and led the delivery of large technology transformational projects. Former Global Head of Infrastructure and Client Support at Janus Henderson Investors, responsible for 100+ staff covering all aspects of infrastructure and support for Janus Henderson’s 25 offices across North/Latin America, EMEA and Asia Pac regions. Other prior roles include Executive Director at Goldman Sachs, where Jas was responsible for building out and running high performance support and infrastructure teams for Goldman’s European Investment Research and Equities business. Jas holds a Bachelor’s degree in Chemical Engineering and Masters in Computer Science and started his career as a software developer for a large software firm before moving into IT trade floor support for a European investment bank.
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Alicia Ju
Project Manager
Nearly a decade of experience in financial services across the US and Europe. Previously an Executive Director at Goldman Sachs, Alicia project managed division-wide and cross-divisional large-scale deliverables across sales and trading, operations, technology, risk and controllers. Earlier in her career, Alicia delivered assurance services to banking and capital market clients at Deloitte in New York and London, managing teams across EMEA, the Americas and Asia. Alicia has a Bachelor of Business Administration from the Goizueta Business School at Emory University.
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Dom Penton
Non-Executive Chairman
Over twenty-five years of investment markets experience. Former Managing Director and Head of Equity Sales at Bank of America Merrill Lynch in Hong Kong and the UK. Key relationship manager for top tier institutional accounts across a complex product suite, including prime brokerage services. Considerable experience implementing and monitoring compliance to best in class internal and external rules and regulations. Recent roles include product development at Floww, a disruptive venture capital platform, and strategic financial consultant to Block.one on crypto-related projects. An active investor in early-stage fintech companies. Previously licensed with the Hong Kong SFC and FINRA.
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Frederick Towfigh
Chairman Asia Pacific
Over 25 years of Asia-Pacific financial markets experience, Fred currently serves as a strategic advisor to several early-stage fintechs. Fred is a former Operating Partner at SoftBank Investment Advisors and a retired Partner and past President of Goldman Sachs (Singapore) Pte. He spent over 22 years at Goldman Sachs, holding various roles in Hong Kong, Tokyo and Singapore. Fred headed Asia Pacific Prime Brokerage, Futures, Electronic Trading and Synthetic Products before assuming responsibility for the firm’s overall Equities and FICC franchises in Southeast Asia. Fred is a Japan Regional Board Member of Room to Read. He earned a BA from the University of California, Irvine and an MBA from Georgetown University.
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Peter L Jaeger
Strategic Advisor
A native New Yorker, Peter has a 30-year career in financial markets and listed derivatives. He is a fluent Japanese speaker/reader/writer who has earned peerless credibility with investors, intermediaries, and regulators in Japan and globally. Peter entered finance in 1988 as a bond salesman at Bankers Trust, Tokyo, covering Japanese and Asian clients. He advanced to MD country head and Asia Pacific regional head roles at JP Morgan, BAML, and Citi, where he covered senior clients, drove strategic pitches, and hired and led teams as a selling manager. His markets knowledge is comprehensive across products and asset classes. Peter is Senior Director, Japan and Japan/Asia marketer for Medley Global Advisors, the exclusive deep-sourced market research firm that covers monetary policy, macroeconomics, domestic politics and geopolitics for G10 and emerging nations from its locations in New York, London, and Asia. Peter holds an auditor role on the board of the Tokyo Commodities Exchange (TOCOM), having served as a non-executive director for seven years prior. He also served as Vice-President, Board Member, and Chairman of the Virtual Currency Committee at FIA Japan for nine years. In these roles, Peter has had extensive interaction with Japan’s key market regulators, the FSA and METI.
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James Paradise
Senior Board Advisor
Over thirty years of experience in financial markets at Goldman Sachs. James was previously co-president of Asia Pacific Ex-Japan and head of the Global Markets Division in Asia Pacific. He served as a member of the Firmwide Management Committee, Asia Pacific Management Committee, Global Markets Division OpComm, Asia Pacific Conduct and Operational Risk Committee, Firmwide Enterprise Risk Committee and Global Inclusion and Diversity Committee. He was also co-chair of the Asia Pacific Inclusion and Diversity Committee. James joined Goldman Sachs in 1989 to establish the Japanese equity-linked warrant business. In 1997, he established the European Emerging Markets business. In 2000, James relocated to Asia, where he was responsible for the Prime Brokerage business, Derivatives Sales and Distribution to Hedge Funds. He returned to London in 2004 to head International Prime Services. James became co-head of Global Prime Services in 2008. He was named Managing Director in 2000 and partner in 2004.
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Pierre-Dominique Renard
Strategic Advisor
Pierre-Dominique has 30-years of experience in financial markets, especially in Market Infrastructures such as Euronext, Clearnet SA and LCH SA, the Paris-based CCP of LSEG. Pierre-Dominique was appointed Chief of Staff of LCH SA in 2014 after occupying various positions in the company as Executive Director – Customer, Market & Infrastructure Director and Head of Repo & Exchanges Director. He managed the relationships with upstream (Exchanges and MTFs) and downstream (I-CSDs) partners and market participants. Pierre-Dominique was responsible for implementing major European marketplace projects such as EMIR, CCP Recovery & Resolution, Target 2 and Target 2 Securities implementations, MiFiD 1 & 2 and CSDR reforms. Pierre-Dominique was an active member of many financial market institutions such as EACH (European Association of Clearing Houses), ICMA, ESMA post Trade Working Group, France Post-Marché (ex AFTI), AMAFI (Association Française des Marchés Financiers) and AFEI (Association Française des Entreprises d’Investissement). Pierre-Dominique is currently the Lead Manager of CBDC experiments program at Banque de France. In parallel, he is teaching digital currencies and CCP clearing at Université Paris 1 Panthéon-Sorbonne.
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Careers
QA Lead - Hong Kong
We are seeking QA Lead to join our growing team in Hong Kong. You will be part of a dynamic and experienced team bringing the features of traditional derivative markets to the rapidly expanding cryptocurrency arena. GFO-X will be a leader in the new era of regulated trading venues that trade 24/7. If you are passionate about ensuring the quality and reliability of software systems and have experience with C++ and trading systems, we encourage you to apply for this exciting opportunity. The successful candidate will join the development team, and report to the Head of Software Development. Role Develop and implement a comprehensive quality assurance plan for our trading venue. Create and execute test plans, test cases, and test scripts to ensure thorough testing of all software components. Identify and prioritize defects and work with the development team to ensure timely resolution. Collaborate with development teams to ensure that new features and enhancements are thoroughly tested before release. Develop and maintain testing frameworks and tools to improve the efficiency and effectiveness of testing processes. Provide leadership and guidance to the development team, ensuring that they know how to perform testing as part of their standard working processes. Monitor and analyze test results, identifying trends and areas for improvement. Work with stakeholders and other teams to ensure that all software components are tested in a timely and efficient manner. Ensure that all testing activities are documented and reported accurately and timely. Requirements Bachelor's degree in Computer Science or related field. At least 5 years of experience in software quality assurance. Experience with C++ programming language and familiarity with trading systems. Strong knowledge of software testing methodologies, tools, and processes. Experience with test automation frameworks and tools. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced, rapidly changing environment. This role is to be based in our Hong Kong Office. GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included.
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Infrastructure Engineer – London, UK
We are seeking an Infrastructure Engineer to join our growing team in London. You will be part of a dynamic and experienced team bringing the features of traditional derivative markets to the rapidly expanding cryptocurrency arena. GFO-X will be a leader in the new era of regulated trading venues that trade 24/7. The successful candidate will join the operations team, report to the Head of IT Infrastructure, work with developers, and project stakeholders, and build out the infrastructure for an institutional grade fully UK-regulated trading venue for digital asset futures and options. Role Day-to-day management of IT infrastructure, including monitoring, support, deployment, and upgrades of critical infrastructure. Provision of support to internal and external clients. Incident management for service interruptions Provision of support to the Trading Venue Operations team to assist in resolving operational issues Input into design, implementation, and management of data center and corporate network infrastructure, including Microsoft technologies - Windows Server, LDSP/Active Directory, SharePoint, and Systems Centre. Storage, Networking, and virtualization (VMware), Access, and Identity management. Experience working with Cloud technologies. Working closely with Security, Compliance, and business operations team to implement corporate support procedures and security policies to ensure our IT environments adhere to internal and industry-standard policies and practices Provide support to colleagues across other GFO-X offices Propose and lead projects that improve our production environments Working shifts and occasional out-of-hours may be required. Requirements 5+ years deploying and administrating Unix operating systems and solutions, specifically Ubuntu and RHEL Practical exposure to software provisioning tools e.g. Ansible, Puppet, or similar Demonstrable skills with orchestration and automation tools, including scripting languages such as Bash/Shell, Perl, or Python preferable. Exposure to configuring and monitoring enterprise monitoring platforms. Familiarity with firewalls (Fortinet, Cisco ASA, Palo Alto, etc) and VPN appliance management Experience with routing, in-path encryption, and switching technologies in data centers and corporate networks with a focus on Cisco networking, Experience with configuring and managing resilient enterprise class-wide area networks, and experience with low latency switching environments is particularly welcome Experience in administrating Microsoft Windows environments Exposure to Identity Management platforms, including practical LDAP/IDP skills, Single Sign On Self-starter and independent, able to work within a team. Detail-oriented with a structured approach to managing workload Capable of interacting with different teams throughout the organization and also with external clients to identify/resolve technical issues in a professional and effective manner Ability to write clear, concise, and comprehensive documentation for processes and systems Practical experience with managing vendors and proposing and evaluating new hardware and software solutions and their associated processes Strong command of spoken and written English Previous working experience in an Exchange or High-Frequency Trading (HFT) environment, or with PaaS or SaaS delivery would be beneficial. This role is to be based in our London Headquarters. GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included.
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Head of Market Surveillance - London, UK
We are seeking a Head of Market Surveillance to join our growing team in London. You will be part of a dynamic and experienced team bringing the features of traditional derivative markets to the rapidly expanding cryptocurrency arena. GFO-X will be a leader in the new era of regulated trading venues that trade 24/7. The successful candidate will work closely with experienced staff and develop the capacity to conduct high-quality routine surveillance with minimal supervision. They will also work with the Compliance team, local business lines, support functions (including IT and Operations) and other stakeholders to identify business changes and regulatory developments that warrant updating existing or developing new surveillance patterns to ensure the Firm has comprehensive coverage. The successful candidate with be responsible but not limited to the following below: Trade Surveillance Timely analysis of alerts escalated by Nasdaq Smarts surveillance tool leading to the detection and prevention of market or Firm damaging misconduct; Perform ad-hoc reviews and screening of trading activity by analyzing complex situations, identifying high-risk behaviors, and applying judgment to resolve issues in an efficient manner; Maintain relationships with Compliance Coverage teams and Business Units; Work with Technology teams and / or vendors in developing new tools and Surveillance controls. Oversee certification and conformance tests that new participants will be required to pass Keeping up to date with industry news and continuous market monitoring Regulatory Inquiries Retrieve information for regulatory inquiries for UK Financial Conduct Authority (FCA) Preparing STORs for submission to FCA. Work with Business Units, Legal and Compliance Coverage teams in responding to the regulators, where necessary; Assist Litigation in conducting order/ trade data analysis; and Continuously work with IT to ensure the Regulatory Inquiry system/ tool is up-to-date and accurate. Requirements: 5+ years of relevant working experience in the financial services industry in Compliance or monitoring and surveillance or with an investment firm, a securities exchange, MTF, or a securities regulator Experience in an asset class such as Equities Derivatives / FI / Commodities / FX / Digital Assets High attention to detail & strong analytical and investigative skills Ability to multitask, handle multiple compliance reviews and projects at the same time and meet deadlines Proactive in identifying risks and proposing solutions Exposure to trading desks, the electronic trading market, and securities industry is strongly preferred Experience with surveillance and case management systems, such as SMARTS Works effectively and collaboratively in a team environment. Excellent written and oral communication skills. This role is based at our London office. GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included.
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Software Developer – Hong Kong
We are seeking a Software Developer to join our growing team. You will be part of a dynamic and experienced team bringing the features of traditional derivative markets to the rapidly expanding cryptocurrency arena. GFO-X will be a leader in the new era of regulated trading venues that trade 24/7. In this role, you will help with the various technology systems needed to grow a new, regulated trading venue. The successful candidate will be joining the software development team in Hong Kong and report to the Head of Research and Development. The main focus will be on developing an institutional grade derivatives trading venue with high throughput, low latency and high availability. Role Degree holder in Computer Science or equivalent industry experience Minimum 3 years of working experience in C/C++ 14 or later Proficient with Python Experience with development tools such as GIT, CI and issue tracking Previous exposure to software development methodologies such as SCRUM Experience in Linux development and network socket programming (TCP/UDP) Exposure to institutional grade exchange platform APIs (OUCH, ITCH, FIX, OMEX, etc.) Ability to work in a fast paced and highly collaborative environment Excellent command of spoken and written English Other: Experience in Linux OS performance tuning (kernel hacking, kernel network bypass, NUMA, etc.) is also an advantage Knowledge of financial products such as derivatives is also an advantage What we offer: An extremely experienced and highly rated team of senior developers that are driven for success and eager to work with together collaboratively A unique opportunity to build something significant without the constraints of management layers. State of the art technology on an exciting new project in an extremely fast-growing sector. Competitive salary and benefits This role is to be based in our Hong Kong office. GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included.
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Technical Support Engineer (Tier 1/2) – London, UK
We are seeking a Technical Support Engineer to join our growing team. You will be part of a dynamic and experienced team bringing the features of traditional derivative markets to the rapidly expanding digital asset arena. GFO-X will be a leader in the new era of regulated trading venues that trade 24/7. In this role, you will help with the various finance related responsibilities needed to grow a new, regulated trading venue. Reporting to the Team Lead, the successful candidate will participate in the daily operations of our globally distributed technical support team. They will be expected to deliver exceptional support to trading venue participants through phone and email. RESPONSIBILITIES Act as an agent who will drive customer satisfaction through customer support Provide support where needed to both internal and external parties Clearly document and communicate issues Attempt to resolve issues on a first call resolution basis Meet the business defined SLAs and KPIs Be actively involved with the operational delivery and UAT if required for new product and feature releases Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner Work to create any relevant support material for the team and to build out the knowledge base Provide a feedback loop to wider staff and customers on resolved and in progress problems and incidents Contribute to technical support related processes and documentation for continuous improvement Responsible for scheduled maintenance activities such as power downs and electrical work which may involve evening and/or weekends Occasional visits to GFO-X datacenters to fulfil specific tasks REQUIREMENTS Minimum three years experience in a technical support role Strong problem solving and communication skills Solid Customer Experience skills (CX) Troubleshooting Experience with Windows desktop and hardware. Experience in the use and support of collaboration tools e.g. MS Teams, Zoom. Experience working with networking , Cisco equipment and PABX / Voice telecommunications, softphone Hardware break-fix support knowledge and skills (laptops, desktops, screens) Strong analytical skills to investigate and resolve customer support tickets Experience using a Service Desk ticketing tool e.g. Service Now, Jira Service Desk or equivalent Able to multi-task efficiently under time pressure Able to work with cutting edge technology and assimilate information rapidly Proven experience in working a service and support focused team culture Will be expected to work shifts and provide front line and second line support for our trading platform Bachelor’s Degree or Equivalent industry experience a plus Experience in supporting IT projects and workstreams a plus Infrastructure experience in server and networking or very keen to develop skills in that area Experience supporting and working with VM platforms and environments e.g. ESXi, vSphere, Hyper-V DESIRED EXPERIENCE Supporting front end trading platforms, e.g. Bloomberg, Thomson Reuters/ Refinitiv Any FIX protocol or other similar Financial Technology experience Experience in supporting and troubleshooting Linux and Windows OS systems i.e. Ubuntu This role is based at our London office. GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included.
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Technical Support Engineer (Tier 1/2) – Hong Kong
We are seeking a Technical Support Engineer to join our growing team. You will be part of a dynamic and experienced team bringing the features of traditional derivative markets to the rapidly expanding digital asset arena. GFO-X will be a leader in the new era of the regulated trading venue that trades 24/7. In this role, you will help with the various finance-related responsibilities needed in growing a new, regulated trading venue. Reporting to the Team Lead, the successful candidate will participate in the daily operations of our globally distributed technical support team. They will be expected to deliver exceptional support to trading venue participants through phone and email. RESPONSIBILITIES Act as an agent who will drive customer satisfaction through customer support Provide support where needed for both internal and external parties Clearly document and communicate issues Attempt to resolve issues on a first-call resolution basis Meet the business-defined SLAs and KPIs Be actively involved with the operational delivery and UAT if required for new product and feature releases Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner Work to create any relevant support material for the team and build out the knowledge base Provide a feedback loop to wider staff and customers on resolved and in-progress problems and incidents Contribute to technical support-related processes and documentation for continuous improvement Responsible for scheduled maintenance activities such as power-downs, electrical work REQUIREMENTS Min Three Years experience in a Technical Support role Strong problem-solving and communication skills Solid Customer Experience skills (CX) Troubleshooting Experience with Windows desktop and hardware. Experience in the use and support of collaboration tools e.g. MS Teams, Zoom. Experience working with networking, Cisco equipment, and PABX / Voice telecommunications Strong analytical skills to investigate and resolve customer support tickets Experience using a Service Desk ticketing tool e.g. Service Now, Jira Service Desk or equivalent Able to multi-task efficiently under time pressure Able to work with cutting-edge technology and assimilate information rapidly Proven experience in working a service and support-focused team culture Will be expected to work shifts and provide front-line and second-line support for our trading platform Bachelor’s Degree or Equivalent industry experience a plus Experience in supporting IT projects and workstreams a plus Have infrastructure experience in server and networking or are very keen to develop in that area Proven experience supporting and working with VM platforms and environments e.g. ESXi, vSphere, Hyper-V DESIRED EXPERIENCE Supporting trading platforms, e.g Bloomberg, Thomson Reuters/ Refinitiv Any FIX protocol or other similar Financial Technology experience Experience in supporting and troubleshooting Linux OS systems i.e Ubuntu This role is based at our Hong Kong office. GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included.
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Senior Software Developer – Hong Kong
We are seeking a Senior Software Developer to join our growing team in Hong Kong. You will be part of a dynamic and experienced team bringing the features of traditional derivative markets to the rapidly expanding cryptocurrency arena. GFO-X will be a leader in the new era of regulated trading venues that trade 24/7. Role Manage the software development life cycle, including requirements gathering, design, coding, testing, and deployment. Design, develop, and implement low latency software for the exchange in C++. Define and enforce software development processes, procedures, and standards. Collaborate with the London team to ensure alignment with our company's strategic goals. Monitor and manage risks associated with software development projects. Ensure compliance with regulatory requirements and industry best practices. Manage a team of software developers, providing guidance and support to ensure the team's success. Requirements Bachelor's or Master's degree in Computer Science or a related field At least 8 years of experience in software development, with a minimum of 3 years in a managerial role Strong experience in low latency software development, preferably for an exchange Proficient in C++ programming language Familiarity with industry-standard software development tools and practices Excellent communication and collaboration skills Ability to work collaboratively with cross-functional teams Experience in a regulated industry, preferably in the financial sector Knowledge of crypto derivatives trading is a plus This role is to be based in our Hong Kong office. GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included.
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Valuation Quantitative Analyst – London, UK
We are seeking a Valuation Quantitative Analyst to join our growing team in London. You will be part of a dynamic and experienced team bringing the features of traditional derivative markets to the rapidly expanding cryptocurrency arena. GFO-X will be a leader in the new era of regulated trading venues that trade 24/7. The successful candidate will be joining the Quantitative Strategy team in our London office and report to our Senior Quantitative Strategist based in Hong Kong. Tasks and Responsibilities Oversee and contribute to the orderly end of day and intraday valuation of our instruments for our central clearing counterparty Monitor the quantitative computations leading to the results, and challenge the market input to the model. If necessary, provide manual adjustments to the valuation process in an auditable and reproducible way. Continuously refine the model through teamwork research and development Analyse our own and external market data to extract the knowledge needed to refine pricing of liquid instruments Improve our interpolation routines to maintain a smooth and correct volatility surface Monitor the recording of market data from other exchanges and the computation of indices Contribute to research papers based on our market data and crypto-derivatives in general for internal and external stakeholders Skills and Background 2 or 3 years of working experience in a futures and options valuation role Graduate degree in finance and /or quantitative subject Excellent communication skills to handle cooperation with IT teams, management, risk, compliance, the clearing counterparty and potentially the regulator Strong understanding of futures and options pricing, knowledge of curve fitting techniques and modelling, knowledge of VAR, expected shortfall and SPAN risk models Ability to code in python or another scripting language and use it for data analysis and statistics Other quantitative skills (machine learning, low level programming languages, blockchain development) are a plus. Ability to work under pressure with strict time constraints on an asset class that trades 24/7, and to adapt to a rapidly evolving environment Passion for joining a vibrant crypto-related company with teams split over several continents This role is based in our London office. GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included.
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Monitoring and Surveillance Analyst/Associate – London, UK
We are recruiting a Monitoring and Surveillance Analyst/Associate to join our growing team. You will be part of a dynamic and experienced team bringing the features of traditional derivative markets to the rapidly expanding digital asset arena. GFO-X will be a leader in the new era of regulated trading venues that trade 24/7. The successful candidate would be someone who can prepare and conduct a compliance monitoring review based on the criteria provided by the Chief Compliance Officer. The role would also be deployed to assist in surveillance alerts investigations. Responsibilities Set-up monitoring reviews Request appropriate documents, including RCSAs Prepare documents and conduct screening and review Create a gap analysis Identify and hand over to the relevant Subject Matter Experts possible other Compliance issues (AML, Conflict of interest, Bribery & Corruption, Outside interest, etc.) Assist head of Surveillance in analysing market abuse alerts Be responsive to queries about the investigations and related risk mitigation measures raised by Business and Support Units. Disposition alerts for discount or escalation Maintain the case management tool. Produce monthly MI for management forums Experience University graduate in finance or related discipline is preferred but not a must 3-4 years experience in a bank or exchange (including MTFs) in monitoring or surveillance, or internal audit role Experience using data analytics and technology to provide assurance insights Experience in independently assessing compliance within a broader compliance department is desirable Deeply detailed oriented, with excellent follow-up capabilities Very good interpersonal and organizational skills This role is to be based in our London office. GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included.
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Sales Executive – London, UK
GFO-X is the UK's first regulated and centrally cleared trading venue dedicated to digital asset derivatives. UK FCA authorised and regulated, GFO-X is connected to the world's largest financial institutions and has partnered with a global tier 1 Central Counterparty Clearing House (CCP), solving for counterparty and credit risk. You will be part of a dynamic and experienced team bringing the features of traditional derivative markets to the rapidly expanding digital asset arena. In this role, you will help develop and drive key institutional relationships with direct and indirect GFO-X participants. This will include developing and growing relationships with the largest global Investment Banks, Hedge Funds, Asset managers, Proprietary Trading Groups and Family offices in the world to deliver growth in volumes and open interest to GFO-X. The role will require a hands-on, can-do attitude to sales and relationship management with key participants. Where appropriate, it will also involve overseas travel, conference attendance and client entertainment. Reporting to the Head of Sales and Membership, based in London, the successful candidate must possess an entrepreneurial mindset and a keen interest in digital assets. Additional core requirements include a disciplined and diligent approach to sales and client relationship management, a broad knowledge of derivatives products and, specifically, a deep understanding of the front-to-back trading and settlement of futures and options. The scope of the role will involve liaison with various internal departments, including Compliance, Operations, Trade Surveillance, Finance and Risk, as well as interacting with external clients and vendors. The candidate will be an established member of the Sales & Membership team, managing and growing existing client relationships and developing an active pipeline of new prospects. RESPONSIBILITIES: Work directly with the Head of Sales and Membership and the GFO-X leadership team to grow relationships and connectivity. Develop a list of Day 2 opportunities with assets managers, hedge funds and proprietary trading groups active in digital assets to grow GFO-X’s user base post-launch. This will involve extensive networking and marketing and will require close cooperation with the broader GFO-X team. Contribute to the GFO-X marketing effort by developing content for the GFO-X Website. This will necessitate staying abreast of crypto market developments, participating in industry conferences and networking within the crypto native financial eco-system. Develop understanding and manage relationships of a selected group of key market makers, general clearing members and/or high-frequency traders. Continued dialogue/liaison/management with key vendors and internal stakeholders. REQUIREMENTS: At least a minimum of 5 years of working experience in a front office role at a financial firm, ideally at a Tier1 Investment Bank. Degree holder with strong academic results. Exposure to institutional grade exchange platforms – Eurex, CME, ICE etc. Deep knowledge of financial products, including equities, commodities and derivatives, is essential. A keen interest in Digital Assets is a must. Good organisational skills with a strategic mindset. Experience with tools such as Teams, Excel, PowerPoint and Salesforce Ability to work in a fast-paced and highly collaborative environment. Strong communication skills and fluent spoken and written English. Additional languages are a plus. GFO-X is an equal opportunities employer committed to diversity and inclusion. Competitive benefits included.
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United Kingdom

1/F 36-38 Botolph Lane

London

EC3R 8DE

Hong Kong

21/F & 23/F LKF29

29 Wyndham Street

Central

Hong Kong


Global Futures and Options Ltd (GFO-X) is authorised and regulated in the UK by the Financial Conduct Authority ("FCA") with firm reference number 945035

Global Futures and Options Ltd is registered in England and Wales under Company Number 13018987

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